Many items we use on a daily basis cannot go down our toilets or drains. Several products, even those labelled “flushable,” do not dissolve. This can cause:

• Damage or blockages to your home plumbing, which could lead to basement flooding.
• Damage to the City’s sewer pipes located under the streets, which could lead to basement flooding.
• Damage to wastewater treatment plants.
• Harm to the environment and aquatic habitat in the Lake, local streams and rivers.

To help keep the entire sewage system working well, please do not flush or put the following products down the drain:

• Hygiene products (i.e. sanitary supplies, condoms, wipes).
• Fats, oils and cooking grease.
• Medication (i.e. pills or liquid).
• Household hazardous waste (i.e. paints, pesticides, cleaning products).

View the accordions below for a detailed list of what not to flush and instructions on how to properly dispose of the material.

Should you see a spill to the environment or the sewer system, please call 311 immediately.